How can I be sure that all my valuable business data is safe when using the OE SaaS offer?
- What measures are taken to secure the business data?
- Are there independent parties who review/audit data security?
- How is contingency / backup / data recovery organized?
- Who is responsible in case of data loss?
- Is there a SLA?
- Is the actual performance versus SLA reported?
- Are there penalties when the system is down?
Is there any documentation on this subject?