I have installed the openERP on my office computer
OS: Win 7 64 bits.
Register on a domain (ex: ASIA).
My windowsId is therefore ASIA\Nicolas.
In IE settings, we are not using the proxy settings, but instead the option [Use automatic configuration script] with a specific address.
But anytime i tried to download an app, I encounter following error:
The base_setup module appears to be unavailable at the moment, please try again later.
FYI, I made the installation of openERP on a standalone computer Win7 64bits, without any domain, or proxy and everything is working fine.
I tried to add System variable http_proxy with our proxy address, but i did not manage to make it work
Adding user/pwd also did not work (not sure about the syntax with a domain
http_proxy=http://ASIA\Nicolas:password@proxy.thing.com:8080/
In the openerp-server.log, I get following message
2014-05-13 10:21:39,513 5620 INFO myNewCompany openerp.addons.base.module.module: Downloading module base_setup
from OpenERP Apps
2014-05-13 10:21:39,605 5620 ERROR myNewCompany openerp.addons.base.module.module: Failed to fetch module base_setup
Traceback (most recent call last):
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server\openerp\addons\base\module\module.py", line 647, in install_from_urls
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1169, in https_open
File "urllib2.pyc", line 1136, in do_open
URLError: <urlopen error="" [errno="" 11004]="" getaddrinfo="" failed="">
2014-05-13 10:21:39,608 5620 ERROR myNewCompany openerp.netsvc: Module not found
The base_setup
module appears to be unavailable at the moment, please try again later.
Traceback (most recent call last):
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server.\openerp\netsvc.py", line 296, in dispatch_rpc
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server.\openerp\service\web_services.py", line 626, in dispatch
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server.\openerp\osv\osv.py", line 190, in execute_kw
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server.\openerp\osv\osv.py", line 132, in wrapper
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server.\openerp\osv\osv.py", line 199, in execute
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server.\openerp\osv\osv.py", line 187, in execute_cr
File "C:\Program Files (x86)\OpenERP 7.0-20140511-231259\Server\server\openerp\addons\base\module\module.py", line 651, in install_from_urls
except_osv: (u'Module not found', u'The base_setup
module appears to be unavailable at the moment, please try again later.')
2014-05-13 10:21:39,624 5620 INFO myNewCompany werkzeug: 127.0.0.1 - - [13/May/2014 10:21:39] "POST /web/dataset/call_button HTTP/1.1" 200 -
I would also like to know, how to setup OpenERP in order to install modules/apps through my corporate proxy. I am getting the same error messages as Philippe. Looking at the log and source code, it seems to be likely that the error is caused by a connection timeout due to missing proxy settings:
<code>
2013-10-28 08:07:02,042 276 ERROR ibo openerp.addons.base.module.module: Failed to fetch module base_setup Traceback (most recent call last): File "C:\Program Files (x86)\OpenERP 7.0\Server\server\openerp\addons\base\module\module.py", line 666, in install_from_urls </code>